VIRTUAL OFFICE SOLUTIONS
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How a VA can bring balance to your life

When I first meet people and they ask what I do, my response is always “I’m a Virtual Assistant”.  To that, I always get “A what?”

Once I explain what it is a VA is and can do, the next question I get is usually “So how does it work?”

Over the past few years there has been much speculation that a VA is an Administration Assistant. This is very misleading as there are many VA’s who do specialise in Administrative Support, however,  a Virtual Assistant (VA) is a specialist in their chosen field.  I, for instance, am an Executive Assistant and Client Director. This is what I love doing and what I excel at. I work with many other VA’s who specialise in other areas such as social media, IT, human resources, administration, proof reading, bookkeeping,  transcription, reception, graphic designers…the list really is endless.

So how is it that these VA’s can bring balance to your business and life? Well, most VA’s would have a discussion with a client before starting work to identify what it is that is needed. Here at Virtual Office Solutions we offer a complementary service consultation where myself as the Director would hold a 30min consult with the client to go over what their objectives are and implement a plan with the client so they can achieve their ultimate goals. Generally, most VA’s have other contacts so that if they can’t service what you need they will more than likely know someone who can.

It must be noted that a VA is not an employee, think of them as a consultant you put on to work their magic in areas that may not be your speciality. A VA will supply their own equipment, pay their own taxes and will not charge super or leave. Most VA’s will charge by the hour however it is becoming more customary that VA’s work on retainer type packages with clients booking in x amount of time per month/week.

To determine how a VA may be able to help you, first think about what it is that YOU love doing in your business and what you excel at. From there, think about the tasks that you are not that overjoyed in doing or items that take you away from running your business, make a list and contact a Virtual Assistant.

Bringing balance to your life!

KC xx

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Ideal Clients

Wow what a crazy month it has been!

I have been fortunate enough to sign on 3 new Virtual Reception clients, with all of them being my ideal client. I was unfortunate enough to have a client who I thought was once an ideal client, until they stopped paying me…not so ideal!

I have since fired this client and am still chasing the money for 2 months of Virtual Reception service and around 40hrs of PA service.

One of the new clients, are now advertising on TV. We are taking all the calls that come into the lines. Because of this, we are flat out, so I am going to advertise for a new Virtual Receptionist to come on board and give us a hand.

This got me thinking about what is an “ideal client”. I guess for me I look for clients who will respect myself and my team as partners and not employees. I would hope that my ideal client would also value the work we do for them. An ideal client would also be looking for some sort of balance in their life or business and understand the pressures of running a business and a family. I would certainly be looking for a client whom we can grow with and nurture along the way. Lastly an ideal client pays their invoices on time.

I would be very interested to see what you class as an ideal client?

Bringing balance to your life!

KC xx