Work From Home – Virtual Receptionist


We are currently seeking a Virtual Receptionist to work from home. The initial hours will be 2pm- 5pm Monday – Friday AEST. This is a work from home role. The below requirements are a must!


  • A wired ADSL2 or stronger Internet connection. (Min 5mbps download and above 0.7 for upload, see speed test below)
  • Google Chrome.
  • Have a quiet space to work – minimum to no background noise
  • Have your own ABN
  • Have a reliable computer with USB connected headset (Voip Compatible)
  • Have an intermediate level of PC skills. You will be required to use many online applications. We also use Dropbox for file sharing so downloads and uploads are a given in this role


  • A friendly and warm phone voice
  • Punctuality and reliability
  • Likes a challenge
  • Be able to deal with complaints in a professional manner
  • Attention to detail
  • Can work as part of a team and individually
  • The ability to pick things up quickly and ask for help if needed
  • MUST be able to commit to working your rostered hours starting ASAP for a minimum 6 month contract

This role is paid per call answered. The pay is $1.80 per call taken and can average anywhere between 5 – 50 calls in a particular shift.

This is the perfect opportunity for a work at home role for someone who is already at home during the required hours, going about their day, to earn some extra money. This is not a role for someone who relies on an income as you are paid per call and we cannot guarantee call volume. It would suite someone who is already at home during the required hours and doesn’t mind answering calls to earn a bit of pocket money.

If you feel you are a good fit for our team and can commit to the required hours, we would love to speak with you.

Next Steps:

  • Please take the following speed test on your Laptop or PC. Just click on the link and start test. We are looking for a speed of 5.0mbps or higher and upload speed of 0.5 or higher.
  • Email your results with Resume to
  • Include your available start date and you ABN #
  • I will be in contact with you if you are a suitable candidate

How a VA can bring balance to your life

When I first meet people and they ask what I do, my response is always “I’m a Virtual Assistant”.  To that, I always get “A what?”

Once I explain what it is a VA is and can do, the next question I get is usually “So how does it work?”

Over the past few years there has been much speculation that a VA is an Administration Assistant. This is very misleading as there are many VA’s who do specialise in Administrative Support, however,  a Virtual Assistant (VA) is a specialist in their chosen field.  I, for instance, am an Executive Assistant and Client Director. This is what I love doing and what I excel at. I work with many other VA’s who specialise in other areas such as social media, IT, human resources, administration, proof reading, bookkeeping,  transcription, reception, graphic designers…the list really is endless.

So how is it that these VA’s can bring balance to your business and life? Well, most VA’s would have a discussion with a client before starting work to identify what it is that is needed. Here at Virtual Office Solutions we offer a complementary service consultation where myself as the Director would hold a 30min consult with the client to go over what their objectives are and implement a plan with the client so they can achieve their ultimate goals. Generally, most VA’s have other contacts so that if they can’t service what you need they will more than likely know someone who can.

It must be noted that a VA is not an employee, think of them as a consultant you put on to work their magic in areas that may not be your speciality. A VA will supply their own equipment, pay their own taxes and will not charge super or leave. Most VA’s will charge by the hour however it is becoming more customary that VA’s work on retainer type packages with clients booking in x amount of time per month/week.

To determine how a VA may be able to help you, first think about what it is that YOU love doing in your business and what you excel at. From there, think about the tasks that you are not that overjoyed in doing or items that take you away from running your business, make a list and contact a Virtual Assistant.

Bringing balance to your life!

KC xx