Virtual Business Virtual Reception

How a Virtual Receptionist helps improve the Functionality of a Business?

Every entrepreneur expects to run their business effectively and smoothly, not only in the start-up phase but for the life of the business too. The need to carry out countless activities can be helped by hiring a virtual receptionist. They could handle tasks like answering phone calls, scheduling appointments, taking messages and, most importantly, being the first point of contact for new and existing business clients.  Let’s take a look at this a bit closer.

Help Run Business Smoothly!

The prime benefit of hiring a receptionist is that it helps in running the business smoothly. The receptionist is there to field calls, schedule appointments, and answer FAQ’s, they may even be able provide quotations for work, depending on the set up of your business. When the less important tasks are handed over from the shoulder of an entrepreneur to a receptionist, this allows for the team around them to concentrate better on the business tasks ahead.

Increase Productivity

Handing over the business responsibilities to a receptionist helps the business owner concentrate on other important tasks, which will help to expand the business and reach. Receptionists are there to make the team’s life easier – fielding calls so they are transferred to the correct team member.  This means you have a team member who is concentrating on their role and not taking calls that may not be relevant to their specific role.

Maintaining Records

Keeping a track of all records is very important in a business. This is where a receptionist proves to be of great help by collecting information with each call. Calls can be properly handled at the time of call; all contact details can be received and the notes taken whilst on the call can be stored and sent to the relevant person within your business. If you use a CRM, the receptionist can input all new clients straight into the CRM for follow up.

Are you looking at hiring a virtual receptionist?

Virtual Business Virtual Reception

Virtual Reception Support is Storming the Corporate World

It comes as no surprise that technology is changing the world. For example, currently, businesses are heading towards hiring virtual receptionist services rather than opting for traditional in house receptionists and personal assistants. Interpreting the reason behind this change is really simple – the changing demands of the market and the cut-throat competition. Generally, a virtual assistance or a receptionist is equipped with a wide range of skill set. They are responsible for handling a number of tasks such as customer service, email management, e-commerce management, social media management, and marketing among many other skills.

There are various reasons why different businesses are hiring a virtual receptionist for managing several tasks; they are cost-effective, employ quality service , reduce workload, provide working flexibility, and save money by only paying for the calls/task required and not for downtime during the day etc.

Sounds interesting? Moreover, VOS works remotely, so we don’t require a separate office with all advanced equipment. Things don’t end here, imagine how interesting it would be if you have someone to perform the administrative work in your business, but you need not pay for their health benefits, taxes, lunch breaks and leave entitlements and insurance. Wouldn’t that be great?

Perhaps, all these factors are the root reasons why traditional assistants are also converting into virtual ones. At large, hiring a virtual assistant or receptionist is the best idea for businesses that desire to get professional services without investing a hefty amount.

Virtual Business

3 steps to find the BEST Virtual Assistant!

Searching for a Virtual Assistant is not an impossible task. Rockstar VAs are always around with their Virtual Support. You just have to open your eyes and find the best one to partner with, without adding more stress to yourself.

Follow these 3 tips to find the best one for you now!

  1. Hire as if you will rely on them completely!

While you start the search, make sure that you hire like they are going to do everything. Look for qualities that will make you feel like relying completely on them will not be a mistake. Make sure they are trustworthy, experienced, and they have worked with other clients in the past. Make sure the candidate understands your requirements and workload. Searching for the candidate this way will help you find the right person easily.

  1. Do you really need them?

Most of the time, we just need someone to do our work and the other times it is just current work stress that wants you to hire a virtual assistant. So, check if you really need their services or not. This will be the only thing that will help you to search for the right VA. If you really need assistance, only then will you put the best efforts to reach one.

  1. Testimonials and Online Reviews Work!

So you can always be sure, ask the virtual assistant about their past work and experience in the same field. Testimonials and online reviews are great, as you can always check whether their customers were satisfied with the virtual assistant and the work they supplied.  It’s important that you always check a contact and look at their testimonials on their website.   Did the assistant come to you as a referral from a business colleague, ask the virtual assistant to supply you with a few contacts and call and speak to their past or current clients to understand how they work and if this fits in with your expectations.

Go ahead and try these tips to find the best virtual assistant for your needs today!