With the demand for Allied Health services in Australia soaring, thanks in part to the National Disability Insurance Scheme, this has led to many practices having full waitlists. Every week, many people are being referred and added to those lists, but often these people move on to other providers before

Hiring a virtual receptionist is a great way to ensure that your business never misses a call or potential client. A virtual receptionist can help you build stronger relationships with customers by providing courteous and timely customer service, even when you’re not in the office.  Not missing calls from potential

Are you looking to streamline your business with automation? Automation can help save time and resources, while ensuring greater accuracy and efficiency. Here are 10 ways that you can automate your business: Use email automation software to send automated emails to customers and prospects. Leverage accounting automation tools for faster

As a tradie, you may be wondering if a virtual assistant (VA) is right for you. A VA can help take care of the administrative tasks that are time-consuming and often overwhelming. Here are four reasons to consider hiring a VA: A VA can help you manage your time better.

For many businesses, the Christmas close down period is a time to take a break, recharge the batteries and spend time with family and friends. But it’s also a crucial time to prepare your business for the new year ahead. Here are some tips on how to make the most

Customer service is one of the most important aspects of any business. If you don’t have good customer service, you will lose customers quickly. In this blog post, we will discuss the keys to building an exceptional customer service department. Customer service should be a top priority for your business,

It’s no secret that not all clients are created equal. Some clients will be a perfect fit for your business, while others simply won’t align with your values or goals. So how do you go about attracting your ideal client and saying no to the rest? In this blog post,

Are you a hot mess at work? Do tasks pile up on your desk until it’s impossible to find that important document you need? Do emails flood your inbox until you can’t even remember what needs responding to and what can wait? Don’t worry, we’ve all been there. But it’s

3 Benefits of Hiring a Virtual Assistant for Your Small Business If you’re a small business owner, it’s likely that you wear a lot of hats. You’re the CEO, CFO, CMO, and everything in between. But just because you can do it all doesn’t mean you should have to. If

One of the biggest questions I’m asked as an Online Business Manager (OBM) is, “What exactly it is you do?” There are many Virtual Assistants (VA) out there that are now classing themselves as an OBM however the truth is, it takes more than your generalist Virtual Assistant to be an Online

Do you feel safe in business and your life in general? By safe, I don’t mean having a body guard to protect you from life’s dangers; I mean do you have stability? This week, I had a client tell me that the trust he and I have built, over the