As a Receptionist for Virtual Office Solutions (VOS), there is a responsibility to be the first point of contact, not only for us but for the many clients we take calls for and support. This is a pivotal role for our company and our clients. It is a high pressure

A receptionist plays a pivotal role in maintaining the image and reputation of an organisation. They are the first point of contact for visitors and clients and are responsible for making a positive first impression. Unfortunately, some people tend to forget that the receptionist is a human being and not

Working effectively within a team is one of the most crucial aspects of any workplace. The ability to collaborate effectively with others not only helps to create a smoother workflow, but it also fosters a sense of camaraderie and a more positive work environment. In this blog, we will discuss

Meetings are an essential part of any organisation’s workflow that facilitate communication and collaboration amongst team members. However, it is not uncommon for meetings to become unproductive, long-winded, and time-consuming, ultimately failing to serve their purpose. This is where effective facilitation comes into play. In this blog, we will delve

Social media has quickly become a critical aspect of any modern business strategy. Whether you’re an established company or a small startup, understanding and effectively utilizing social media platforms can help take your business to new heights. If you haven’t yet implemented social media as part of your marketing strategy,

Starting a business is a wonderful experience, but it can be challenging if you don’t have the right strategy. This is particularly true for a trade-based business, which involves buying and selling goods or services. So, how can you establish a profitable trade-based business? This blog is designed to help

Allied health businesses provide critical support to the healthcare industry, from rehabilitation to medical billing and coding. As a small business owner in the allied health industry, you know how important it is to create a successful and sustainable business. To help you achieve your goals, we have compiled a

As a small business owner, building a website is crucial to promote your brand and reach out to your target audience. In today’s digital age, WordPress is the most popular platform to create websites, with over 40% of all websites built on it. WordPress is user-friendly and offers a variety

Running a business can take a toll on your mental health. As small business owners, you often go above and beyond, sacrificing your own wellbeing for the sake of your company. However, neglecting your mental health can ultimately impact your business’s success. In this blog post, we’ll explore the importance

Over the years, the concepts of leadership and management have been used interchangeably, and it is not difficult to see why. Both of them require a certain level of expertise, skill, experience, and passion to drive a team towards achieving specific goals. However, in small business settings, it’s essential to

Once you have gone through the effort of unsubscribing from all those unwanted emails, it’s time to get organised and create a clean and seamless inbox. To do this, start by deleting any old emails that are no longer relevant or important – there is no need to keep them

Canva is a graphic design platform for small business owners and entrepreneurs. It provides a range of tools to create stunning visuals, from flyers, posters, magazines and logos to social media posts, infographics and presentations. Canva makes it easy and enjoyable to design professional-looking graphics without requiring advanced knowledge or

Standard Operating Procedures (SOPs) help businesses reach their goals by providing guidance on how to carry out tasks consistently, with maximum efficiency. An SOP is a set of instructions that defines the processes and activities needed to complete a task in an effective way. Not only do SOPs focus on

Managing time effectively is an important skill for any business owner or side hustler. It requires the ability to plan, delegate, and be flexible with our schedules. By planning ahead of time, delegating tasks whenever possible and being flexible with our time, we can ensure that we are focusing on

The Allied Health sector in Australia is an important part of the healthcare industry. With a wide range of specialties, practices need to have efficient administration processes and services in place to ensure quality patient care and smooth operations. Admin staff play an integral role in successfully running a practice

When running a meeting, the attitudes and behaviors of the participants play a crucial role in its success. Good communication and proper etiquette are essential for an efficient meeting. It’s important to make sure that each person is heard and respected, as well as clear-cut instructions are given when necessary.

Owning a business can be incredibly rewarding and can offer you the flexibility to build your own schedule. But, it’s also an enormous responsibility and often requires long hours with no guarantee of success. That’s why it’s so important for business owners to focus on establishing a balance between their

With the demand for Allied Health services in Australia soaring, thanks in part to the National Disability Insurance Scheme, this has led to many practices having full waitlists. Every week, many people are being referred and added to those lists, but often these people move on to other providers before

Hiring a virtual receptionist is a great way to ensure that your business never misses a call or potential client. A virtual receptionist can help you build stronger relationships with customers by providing courteous and timely customer service, even when you’re not in the office.  Not missing calls from potential

Are you looking to streamline your business with automation? Automation can help save time and resources, while ensuring greater accuracy and efficiency. Here are 10 ways that you can automate your business: Use email automation software to send automated emails to customers and prospects. Leverage accounting automation tools for faster

As a tradie, you may be wondering if a virtual assistant (VA) is right for you. A VA can help take care of the administrative tasks that are time-consuming and often overwhelming. Here are four reasons to consider hiring a VA: A VA can help you manage your time better.