Work from home – Receptionist Required

We are currently seeking Australian residents for a work from home role as a Virtual Receptionists.

This role is paid per call answered. The pay is $1.50+gst per call taken and can average anywhere between 5 – 50 calls in a particular shift.

There is a pay increase after a 3-month probation period and at this time, pay will be raised to $1.80+gst per call.

You must have an ABN as this is a subcontractor role. We are happy (and encourage) for you to work for other clients during your rostered hours as long as incoming and outgoing calls are taken as needed.

We require the successful candidate to be available to take calls on the following shifts.


Monday: 8am – 2pm

Tuesday – Friday: 8am – 11am


  • A strong Internet connection. (Min 5mbps download and above 0.7 for upload, see speed test below)
  • Google Chrome is to be used as the browser.
  • Have a quiet space to work – minimum to no background noise.
  • Have your own ABN (preferred GST registered but not essential)
  • Have a reliable computer with USB connected headset (VoIP Compatible)
  • Have an intermediate level of PC skills. You will be required to use many online applications and setup processes. We also use Dropbox for file sharing so downloads and uploads are a given in this role.


  • A friendly and warm phone voice
  • Punctuality and reliability
  • Likes a challenge
  • Be able to deal with complaints in a professional manner
  • Attention to detail
  • Empathy
  • Can work as part of a team and individually
  • Be confident on the phone
  • The ability to pick things up quickly and ask for help if needed

This is the perfect opportunity for a work at home role for someone who is already at home during the required hours, going about their day, to earn some extra money. This is not a role for someone who relies on an income as you are paid per call and we cannot guarantee call volume. It would suit someone who is already at home during the required hours and doesn’t mind answering calls to earn a bit of pocket money.

If you feel you are a good fit for our team and can commit to the required hours, we would love to speak with you.

Next Steps:

  • Please take the following speed test on your Laptop or PC. Just click on the link and start the test. We are looking for a speed of 5.0mbps or higher and upload speed of 0.5 or higher.
  • Email your results with resume/profile to with subject heading: Virtual Reception Application – (Your Name)
  • Include your available start date
  • We will be in contact with you if you are a suitable candidate