Categories
Virtual Business Virtual Reception

The New and Healthy Way of Employing a Receptionist

Who is usually the fist point of contact for your business?  That’s right!; it’s your receptionist – a customer service professional who will provide a positive first impression for your business.

Every business, whether big or small, should think about adding a receptionist to its team.  However, if you are thinking that cost may be an issue, there is a solution – virtual reception and PA services.     You may be surprised to learn that you can still have quality services without the hefty price tag of a hiring full time staff member.

If you are wondering what the benefits of a virtual reception are or if they are the same benefits as hiring an in-house staff member, read on…

Calls are Always Answered

Hiring a virtual receptionist means your calls are always answered – breaks, annual leave and sick days are always covered by a backup receptionist ready to take your calls.

Ensured Customer Service

Virtual receptionists are, in their own right, business owners who understand the importance of professional first impressions.  You can expect quality customer service from the first  ‘Welcome to…’, to the last ‘ …and Thank You for calling’.

Savings

Hiring a virtual receptionist is cost effective because you pay on a per-call basis – you aren’t paying a full time salary during those sometimes slow periods.

Maintain Professionalism

As the saying goes, ‘the first impression is the last impression’!  Hiring a virtual receptionist maintains professionalism – your customers will welcome the fact that they can speak with a knowledgeable, professional team member instead of just leaving a message.

These are only some of the benefits of virtual reception and how it may be beneficial for you business.  If you are still doubtful or have any questions about whether hiring a virtual reception and PA service is for you, reach out to us – you’ll be happy that you did.

 

Categories
Virtual Business

How Virtual Office Systems can Benefit Both Employees and Business?

When we talk about flexible work hours in a company, there is nothing better than a virtual office as it allows employees to work wherever they are and whenever they like. Besides this, there are many other added benefits that prove to be advantageous for the employee and the business.

Let us take a look!

No commute time

Taking time to get ready and traveling to the office incorporates at least two to three hours, which is surely not productive. The need to indulge these hours back into business productivity has made many entrepreneurs opt for virtual office services.

Reduce health risk for employees

According to many studies, sitting at the desk for long hours increases the health risk of employees. The need to keep people moving has brought Virtual Assistants into the picture. This helps employees to work from their favorite location or in their favorite place in the house and need not require sitting on a chair at an office.

Flexible timings

Wish to work at lunchtime because you have to visit your child’s school? Not a problem anymore! A Virtual Assistant provides you the privilege of working at any point of time. Consequently, this helps you in managing all the things whether personal or professional.

Reduced expenses

The need to do the task from a remote location helps reduce the expenses of a business like utility payments, office lease, and no hardware installation costs etc.

Increased productivity

Lastly, this helps in increasing the productivity because you are allowing the employees to work from a remote location which is of their choice rather than putting a bunch of people together in an office to work and making them sit and work forcefully.

So, these are a few virtual office business benefits that prove to be bliss for both employees and entrepreneurs.

 

Categories
Virtual Assistant Virtual Business

How to Choose a Reliable Virtual Assistant

Outsourcing companies offer real support for business owners.    They manage administration work, which, in return, allow the owners to concentrate on other important tasks.

Any business can surely benefit from them, but before hiring any company here are a few questions that you need to ask:

  • Are you sure they are good at their work?
  • Do you know how satisfied their past clients have been?

If the answer to these questions is ‘no’, you may need to revise your decision of hiring a certain company or individual.  Here are a few things that you need to consider when choosing the right Virtual Assistant–

Experience

This is the most important aspect when looking to hire a Virtual Assistant.  With experience, comes the ability to offer quality services that will help you meet your business requirements.

  • Will the Virtual Assistant help you meet your deadlines?
  • Will they see possible time-saving alternate ways of doing things?
  • Are they productive and proactive?
  • Will they take the time to learn your business and industry?

Testimonials

The next aspect that you need to consider is testimonials from their past and current clients.   Ask to see both written and verbal testimonials. Written testimonials are great but verbal ones are even better – jump on the phone and speak with a few clients to hear what their feedback is. This will help you in determining the work credibility of the company or individual and their seriousness towards the work.

Cost of the service

All companies and individuals have different costs for virtual assistant services.  It is important for you to determine which company provides quality services in your budget.  Comparing costs is important to shortlist the companies that fall into these criteria.

  • Cheapest is not always the best – Do they have the experience you need?
  • Do they have great feedback from past clients?

Remember the old saying, “you get what you pay for”.

Role & Responsibility

Lastly, before hiring any kind of help, you should check whether the Virtual Assistant offers a guaranteed solution in an estimated timeframe.   After all, it is your hard-earned money that you are going to invest. Checking out the roles and responsibilities of a company or individual are important to get optimum results.

These are a few key points that you need to consider before hiring any outsourcing company for any virtual office assistant services.

 

Categories
Email Marketing Virtual Business

Email Marketing for Business: What’s the Importance?

Email marketing, as we know, has always been an important part of our businesses. The reason that it is highly adaptable and one can promote the business with it is what makes it a must have for every business. So, if you have been wondering why your business should have email marketing, here are some good reasons to start with it today.

  1. Possibility to Reach Anyone Around the Globe

Yes, one of the main reasons your business should have an option of email marketing is to reach anyone, anytime, just with a click. No matter whom you wish to reach, with a simple email, you can do it in minutes.

  1. Simple to use

We all know how hard is it to run an email marketing campaign. No doubt, it is easy to use, but the result one gets with it is incredibly awesome. If the entire thing is done easily, the receivers will have no hard time in checking what you offer. So, it is a win-win situation for both the customers and your business.

  1. Saves Money

Different kinds of online promotion and marketing are available online, but email promotion is the cheapest. Just hire someone to operate your mailing list and get a full marketing campaign at your disposal. Just get the right email marketing assistance and start the work.

Did you just see how easy it is to utilise email marketing for your business? So, wait no more, go ahead, and try email marketing for your business today.