"We take the Administration & Reception out of your Day,
to give you Time and Freedom to Play!"
Connect with Us!
Virtual Office Solutions provides a personalised Call Care that allows you to focus on the more important needs of a business, rather than worry about the calls that come in each day.
Our staff have the ability to answer your incoming calls, with a company personalied greeting and/or a custom greeting of your choice. We answer the call how you like, and then take down all the details and forward you the message via SMS or E-Mail, leaving with you with less interuptions.
Additionally, you can supply us with some of your frequently asked questions, and our specially designed in-house system will allow us to answer the questions for you, whilst still promotion your business and the services it has to offer. We will offer your product & service, and set any appointments & additionally transfer your calls to the appropriate department after qualifying the call.
The great thing about Virtual Office Solutions Call Care, is that it’s tailored to your needs!
We can also offer a 24 hour service, or work the hours you require - and additionally have staff skilled in a number of different languages as well. Conference calls, call recording & minute taking are also another service we can provide you with. All data is sent directly to your email, or we can provide other secure methods if you prefer.
As a client, we have the ability to offer you the following services:
Company Personalised Greeting
SMS & Emailing Phone Msg’s
Scheduling appointments
Outbound calling
Message taking services
Information Gathering
Data Collection
24 Hour Receptionist
Conference Call Facility
Call Recording
Minute Taking
Market Research
Are you considering using VOS Call Care as your VoIP Provider? This system has been specifically designed for VA’s and is the only one of its kind in Australia with great quality calls all designed for us VA’s . As VA’s we lead busy lives, we are not always in the office and this can be why majority of VA’s don’t take on phone answering as a service to their clients. This new age system can help you out with that.
Once on the system as an “Agent” you can have all your clients come onto the system too and answer their calls as normal with the exception that if you need to step out of the office or you just miss a call, you can have your clients calls diverted to either your mobile phone OR another Qualified VA “Agent” who also answers their own clients calls and can answer your calls for you while you are away.
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For more information, please contact info@bradleykjeldsen.com