Background

With advanced skills in Business Administration and Executive Assistant  / Personal Assistant support gained over the last 20+ years in a variety of fields including legal, real estate, and specialist medical practices, Ingrid has also been apart of the Virtual Assistant Industry since starting her own successful VA business back in 2009 in which she provided continuing/long term high level business and Executive Assistant support to clients in a variety of industries including the internet marketing/lead generation industry in Australia, Registered Training Organisations, IT, Human Resources, Australian and International speaker / author / coach.

Skills and Expertise

With above average and articulate English skills, both written and spoken, Ingrid provides a level of service that is accompanied by a Certificate in Advanced Secretarial Studies, Small Business Administration, Frontline Leadership and more! With a long history in working with top tier clients, it is easy to see that Ingrid’s time management skills, secretarial skills and her ability to effectively review, design and implement business processes is of the highest degree.

Services Offered

Business Administration/Operational Support Services:

  • Reviewing, designing and implementing business processes;
  • Overseeing and managing teams;
  • Staff procurement and induction;
  • Coordinating contractors and contracts;
  • Managing projects;
  • Project Management Software use (Asana and Trello);
  • Staff training programs;
  • Reporting;
  • Proof reading;
  • High level client liaison;
  • Coordinating appointments and meetings;
  • Running / coordinating webinars using GoToMeeting / AnyMeeting
  • Coordinating travel and accommodation (overseas and domestic);
  • Event Management Coordination and Support;
  • Social Media Support, including:
  • Facebook
  • LinkedIn
  • Exposure to various CRM systems
  • Basic WordPress knowledge (built own website after studying WordPress)
  • Developing and maintaining cloud-based filing systems, including:
  • Dropbox
  • Google Drive
  • Digital audio transcription skills;
  • MYOB data entry, including reconciliation and BAS preparation;
  • Xero data entry;
  • High level working knowledge of Microsoft Office Suite, including:
    • MS Word
    • MS Excel
    • MS Powerpoint