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Background 

Danica Walkom has over 12 years experience as a Personal Assistant and office administrator. From small business, to one of Australia’s ‘Big Four’ accounting firms, her experience reaches across a broad range of duties. As a small business owner herself, she understands the importance of a balance between work and spending time with her family and strives to help her clients achieve the same.

Skills and Expertise

 

Danica’s skills include intermediate to advanced knowledge in word processing and use of the Microsoft suite of products including Word, PowerPoint and Excel. She has experience in word processing, presentation preparation, collation of data and report creation as well as general administration duties such as diary management, travel management and event management.

 

Services offered

Personal Assistant

  • Diary and calendar organisation
  • Email management
  • Call management – answering calls, taking messages, transferring calls.
  • Travel planning & booking
  • Word processing – general typing, report and presentation formatting.
  • Client liaison
  • Expense claims
  • Minute taking
  • Event management

 

Reception and Telephone Support

  • Appointment and diary management
  • Customer Service
  • Customer Database management
  • Virtual reception
  • Call management – answering calls, taking messages, transferring calls.
  • Date entry
  • Email management
  • General word processing
  • Minute taking

 

Administration

  • Excel spreadsheets
  • Data entry
  • General typing
  • Minute taking
  • Client liaison
  • Invoicing and debtor management